Privacy policy
Introduction
We understand that you care about how your information is used and shared, and we appreciate your trust. This Privacy Policy explains how Iso Liwela Sydney ("we," "us," or "our") collects, uses, and shares information about you when you use our website and online services ("Services") or otherwise interact with us. If you have any questions or concerns regarding this statement, please contact us at info@isoliwelasydney.com
Collection of Information
To use the Iso Liwela Sydney website, we may require information from you to provide the best service possible. All correspondence, including sales, support, and accounts, may also be collected and stored. This information is collected via correspondence from you or your company, which may occur through telephone, email, mail, or directly through our website.
Use of Collected Information
Any details collected from Iso Liwela Sydney's customers are required to be collected so that we can provide you with our products and/or services and a high level of customer service. Correspondence is recorded to provide service references and to assist in our team members in continuous improvement.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using Secure Socket Layer (SSL) technology. We do not permanently store complete credit card details. We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, please email us at info@isoliwelasydney.com
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete, or deactivate it by emailing us at info@isoliwelasydney.com
Orders
When you purchase a product from us, we may request certain personally identifiable information from you, such as contact information (name, email, and postal address) and financial information (credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
Iso Liwela Sydney uses personally identifiable information for essential communications, such as emails, account information, and critical service details. We may also use this information for other purposes, including promotional emails and text messages. If at any time you wish not to receive such correspondence, you can request to be removed from our mailing lists by emailing us at info@isoliwelasydney.com
Third Parties
Iso Liwela Sydney may use third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Iso Liwela Sydney does not share any information with third parties for any unknown or unrelated uses. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Legal Requirements
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links
Links on the Iso Liwela Sydney site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.isoliwelasydney.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website, our homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
Security Policy
Iso Liwela Sydney uses PayPal for its online credit card transactions. Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by Iso Liwela Sydney or any outside party. All transactions are performed under a 128 Bit SSL Certificate.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Iso Liwela Sydney
ABN: 35 674 131 349
Email: info@isoliwelasydney.com